Data Export & Portability

Under the Personal Data Protection Act, you can ask to review your data or obtain a copy of it. This page explains what the product can do today and how to make a request.

What you can export yourself today

• Individual docs can be exported as Markdown, PDF, DOCX or plain text (depending on the doc's content).
• Presentations can be exported as slide images or presentation files.

What is not built in yet

There is not yet a one-click archive of your entire account (including original database files, all transcriptions, teams and AI conversations). If you need a more complete copy, email us and we will help manually, providing within a reasonable time the data we hold that can technically be exported.

How to make a request

You do not need to email us to delete your account: do it under Settings → Account → Delete account (see the Privacy Policy). For a more complete copy of your data, email support@albireus.com from your account’s email address with “Data export” in the subject line, and tell us what you need. We will verify your account first.

What we cannot include

• API keys you brought yourself, which exist only in your browser.
• Server logs kept by third-party model providers.
• Content of public links you have already revoked (once a link is disabled, nobody else can open it).
• Third-party content that does not belong to you.

What we keep after you delete your account

Billing records that tax law requires us to keep (order number, amount and payment status) are retained until the statutory period ends and cannot be deleted with your account. Invoices and receipts for payments made through Paddle are kept by Paddle under its own policies and can be found via your receipt emails or “Manage subscription.” Everything else is permanently deleted within 14 days of your deletion request, and backup copies expire within a further 30 days (see the Privacy Policy).